Document Controller

Location: Remote, India Experience: 10+ years Sector: IT & Services

About the Role

We are hiring a Document Controller for a leading technology infrastructure business. The role is responsible for managing, organising, and maintaining technical and business documentation, ensuring accuracy, version control, and compliance with organisational standards.

This position suits a professional with a strong technical writing background gained within product based IT companies, who can maintain high quality documentation practices across multiple teams.

Key Responsibilities

• Maintain and manage document control systems and processes
• Ensure proper version control, document tracking, and revision history
• Organise, archive, and retrieve documents efficiently
• Review and standardise technical documents for clarity, consistency, and accuracy
• Collaborate with engineering, product, and business teams on document creation and updates
• Ensure all documentation is accurate, current, and easily accessible
• Maintain confidentiality of sensitive documents
• Distribute documents to relevant stakeholders in a timely manner
• Support internal and external audits by providing required documentation

Requirements

• Bachelor's degree in Arts, Information Management, or a related field
• 10+ years of experience in documentation roles
• Strong background as a Technical Writer or Program Manager within product based IT companies
• Excellent written and verbal communication skills
• Proficiency in MS Office (Word, Excel, Outlook)
• Strong organisational skills and attention to detail

Preferred

• CPTC or an equivalent technical writing certification
• ISO 9001 or quality management certification
• Any relevant certification in document management or technical documentation
• Experience with Document Management Systems (DMS)
• Knowledge of documentation standards and compliance frameworks such as ISO
• Experience working with cross functional technical teams