Senior Program Manager, Project Governance & Compliance

Location: Remote, India Experience: 10 to 15+ years Sector: Data Centre / Cloud / AI Infrastructure

About the Role

We are hiring a Senior Program Manager for a leading technology infrastructure business, to lead the governance, execution, and delivery of large scale data centre, enterprise infrastructure, cloud, and AI infrastructure programs.

The role involves establishing enterprise wide governance frameworks, ensuring compliance with organisational and industry standards, overseeing multi million dollar infrastructure programs, and driving operational excellence across cross functional delivery teams.

Key Responsibilities

Program Governance and PMO

Establish and continuously enhance enterprise project governance frameworks
Define governance models, delivery methodologies, project standards, and operating procedures
Conduct governance reviews, project health assessments, and executive steering committee meetings
Develop executive dashboards, KPIs, governance reports, and portfolio performance metrics

Program and Project Delivery

Lead end to end delivery of multiple enterprise infrastructure and professional services programs
Develop project plans, schedules, budgets, resource plans, and execution strategies
Ensure projects are delivered on time, within budget, and within contractual scope
Manage dependencies, risks, milestones, deliverables, change requests, and escalations
Drive execution from solution handover through customer acceptance and closure

Compliance, Quality and Risk

Ensure compliance with governance frameworks, delivery processes, and quality standards
Drive adherence to ISO 9001, ISO 27001, ITIL, and customer governance requirements
Maintain SOPs, governance templates, compliance records, and audit documentation
Identify program risks proactively and implement mitigation strategies
Conduct periodic risk reviews and executive level risk reporting

Customer and Executive Stakeholder Management

Serve as the executive point of contact for strategic enterprise customers
Lead governance meetings, executive reviews, and customer status updates
Build trusted relationships with customers, partners, OEMs, vendors, and senior leadership
Provide executive level communication on project health, financials, risks, and strategy

Resource and Financial Management

Lead cross functional teams across presales, professional services, engineering, operations, and support
Drive resource planning, utilisation, capacity management, and delivery optimisation
Manage project budgets, profitability, forecasting, and financial governance
Monitor revenue realisation, commercial milestones, billing schedules, and contract compliance
Mentor project managers and delivery leads to strengthen governance maturity

Requirements

Bachelor's Degree in Engineering, Computer Science, IT, or a related discipline. MBA or M.Tech preferred
10 to 15+ years in enterprise IT infrastructure, data centre, cloud, or professional services
Minimum 5 years managing enterprise scale programs or portfolios
Demonstrated experience leading multiple concurrent infrastructure projects
Strong background in PMO, governance, compliance, and executive reporting
Experience working with enterprise customers, OEMs, system integrators, and cross functional teams

Technical Knowledge

Data centre infrastructure: design and operations, rack and stack planning, white space planning, structured cabling, power distribution, UPS and PDU, cooling (CRAC/CRAH), capacity planning
Enterprise infrastructure: servers, storage, compute, networking, firewalls, load balancers
Virtualisation and cloud: VMware, Nutanix, Hyper-V, Proxmox, Microsoft Azure, AWS
Infrastructure services: backup and disaster recovery, high availability, business continuity, lifecycle management, enterprise monitoring
Preferred: AI infrastructure, GPU clusters, HPC, NVIDIA enterprise solutions

Certifications (Preferred)

PMP, PgMP, or PRINCE2 Practitioner
ITIL Foundation or Managing Professional
PMI-ACP or SAFe
CDCP or CDCS
Microsoft Azure or AWS certification